India Post Customer Care
If you are not satisfied with the services offered by the Indian postal department, you can lodge a complaint. In general you can file a complaint within in 60 days of the completion of the transaction. Support staff responses to your queries in different number of days based on type of service. Check with the official site of indian post for more details.
How to Lodge a Complaint
There are different ways to file complaint and each one is mentioned below with description below:
- At Post office: Visit your nearest India Post branch and ask the clerk for grievance addressable form. Fill out the form and submit it to the branch manager.
- By sending a mail: You can send a letter/mail to the senior superintendent of the speed post office center where the transaction took place.
- Online: You can even file a charge against the post office by online filling out a form . You can click here to file a complaint online.
Customer Care Contact Numbers
If you are facing any issues or have any query about your speed post, you can call directly to customer care of India post. The contact numbers are mentioned below.
|City||Contact No||Manager Contact||Email id|
|Ahmedabad||1800 2337999||079 22860564||nsh.ahmedabad|
|Bangalore||080 22867302||080 22892045||spc.bangalore|
|Chennai||044-22313282, 22313200, 22313201||044-22345508||nsh.chennai|
|Delhi||1800 119888||011 23365480||spc.delhi|
|Hyderabad||040 23463925||040 23463929||spc.hyderabad|
|Kochi||0484 2353486||0484 email@example.com|
|Kolkata||033 22120476||033 22121160||spc.kolkata|
|Mumbai||022 26156125||022 26156093||spc.mumbai|
|Pune||020 26121570||020 26121528||spc.pune|
Note: All the email ids of indian post end with @indiapost.gov.in
Tip: Keep all the details safely with you like receipt numbers, registered post tracking number and complaint registration number of your speed post parcel. This will help you in following up with the postal department employees of india post. Always better to keep higher official informed about your problem. They will help you in solving your issues.
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